Appeals Policy

This policy covers appeals that employers, apprentices or key stakeholders may wish to make in relation to
endpoint assessments offered by Apprent Assess.

This policy is aimed at employers and apprentices, who are using, or have used, any of the services offered by
Apprent Assess and want to submit an appeal regarding:

• The results of an assessment
• Decisions regarding an enquiry or complaint
• Decisions regarding reasonable adjustments and special considerations
• Decisions relating to any action to be taken against an apprentice or an employer following an investigation
• into malpractice or maladministration
• End point assessment feedback

Related Policies: Conflict of Interest Policy, Fair Access Policy, Equality and Diversity Policy, Malpractice and
Maladministration Policy, Invigilation and Examination Policy, Reasonable Adjustment Policy

Appeals can be submitted by an individual on behalf of the employer, the apprentice, or a group of apprentices.
This policy does not apply to strategic decisions about the overall scope and delivery of assessment, or
changes to assessment policy or procedure imposed by government or professional bodies. Correspondence
on these issues should be directed to the Institute for Apprentices and Technical Education (IfATE).

There is no right of appeal for applications where:

• The dispute concerns a decision already accepted by the person raising the appeal.
• The request would violate government regulations or any existing contract with external organisations.

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